Privacy Policy
At driphub.ae, We are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard the data you provide when using our website and services.
1. Information We Collect
When you use driphub.ae , we may collect the following information:
- Personal Information: Name, email address, phone number, delivery address, and billing details.
- Order & Payment Information: Details of services purchased, appointment preferences, and payment method (processed securely via our third-party payment gateways; we do not store your full credit card information).
- Health-Related Information: Relevant medical details required for your selected IV therapy service, provided voluntarily.
- Technical Data: Device information, browser type, IP address, and usage patterns to help improve our services.
- Communication Records: Any correspondence with our support team, including inquiries and feedback.
2. How We Use Your Information
We collect and process your data to:
- Fulfill your orders and provide our services.
- Arrange appointments and deliver services at your preferred location.
- Send transactional updates, confirmations, and invoices.
- Respond to inquiries, provide customer support, and improve our services.
- Comply with legal and regulatory obligations.
- Send occasional updates or offers (only with your consent).
3. How We Share Your Information
We value your trust and do not sell or rent your data. Your information may only be shared with:
- Service Partners: Medical professionals, nurses, or logistics partners involved in delivering services to you.
- Payment Processors: Secure third-party platforms for handling transactions.
- Legal Authorities: Only if required by law or to protect rights, safety, or property.
4. Your Rights and Choices
You have the right to:
- Access and review your personal data.
- Request corrections or updates to your information.
- Withdraw consent for marketing communications at any time.
- Request deletion of your data, subject to legal or operational requirements.
To exercise these rights, please contact us at hello@driphub.ae
5. Data Security
We use industry-standard measures to protect your data, including:
- Secure HTTPS connections for website transactions.
- Encrypted payment processing through trusted gateways.
- Access controls for authorized staff only.
While we strive for full protection, please note that no data transmission over the internet is 100% secure.
6. Cookies and Tracking
Our website uses cookies to:
- Enhance user experience.
- Track website usage and performance.
- Provide relevant content.
You can manage or disable cookies in your browser settings. Disabling cookies may affect website functionality.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before providing any information.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Please review it regularly to stay informed.
9. Contact Us
For questions, concerns, or requests regarding your data, contact us at:
Email: hello@driphub.ae
