Your questions answered
Short answers about visits, booking and payment.
Questions
Do you visit my area?
Yes. We visit homes and hotels in Dubai, Abu Dhabi and Sharjah.
When will the team arrive?
You pick a one-hour time slot. The earliest slot starts at least 1 hour from now. We work 24 hours a day, every day. We aim to arrive within your slot. Sometimes things outside our control change this.
When do I pay?
You pay online at the last step, after you pick a day, time and address.
Who gives my drip?
Our clinical team, at your home or hotel. They check that it is right for you first.
Can I add more care?
Yes. Add drips, shots or extras, then book one visit.
Do I need an account to book?
No. You can book as a guest.
Can I book for someone else?
Yes. Add their details when you book. They must be 18 or over.
Is this for emergencies?
No. A home visit does not replace emergency care. In an emergency, call 998 now. Emergencies include chest pain, trouble breathing, heavy bleeding, passing out, signs of a stroke, and thoughts of hurting yourself.
Not sure yet?
Our team can help you choose.